Privacy Policy
Processing of personal data
Information on the processing of personal data for vetpro.it
VETPRO VETERINARI ASSOCIATI, with registered office in via Cambiani 14, 12038 Savigliano (CN), as the data controller (hereinafter “Controller”), informs you, pursuant to EU Regulation 679/2016 (“GDPR”) and the applicable national legislation regarding the protection of personal data (“Privacy Regulations”), that your data will be processed in the following ways and for the following purposes:
Subject of the processing
The Controller processes personal, identifying, and non-sensitive data (including but not limited to name, surname, address, telephone number, email, etc. – hereinafter, “personal data” or also “data”) communicated by you during registration on the website www.vetpro.it (hereinafter “Site”) or via the Controller’s newsletter request form, the order and/or purchase of products or services online through the Site, the completion and submission of a contact form to the Controller, or, in any case, any request you make to the Controller.
Purpose and legal basis of the processing
Your Data are processed, without your prior consent, for the following:
A. Service purposes:
a) the execution of the contract or the fulfillment of pre-contractual commitments:
– to fulfill pre-contractual, contractual, and tax obligations arising from existing relationships with you;
– to allow you to register on the Site;
– to process and manage orders received and/or purchases made online;
– to allow you to use any services you may have requested;
– to process a contact request;
– to allow you to apply online and to process said application;
– to manage and maintain the Site;
– to comply with obligations provided for by law, a regulation, community legislation, or an order from the Authority;
– to prevent or detect fraudulent activity or abuses harmful to the Site;
– to exercise the rights of the Controller, for example the right of defense in court;
– to prevent or detect fraudulent activity or abuses harmful to the Site.
b) the pursuit of a legitimate interest of the Controller, in particular:
– to analyze cookies – as indicated in the Cookie Policy – resulting from your use of the Site;
– to prevent or detect fraudulent activity or abuses harmful to the Site;
– to comply with obligations provided for by law, a regulation, community legislation, or an order from the Authority;
– to exercise the rights of the Controller, for example the right of defense in court;
– to send you commercial communications relating to the Controller’s services and products similar to those you have already used, if you are already our customer. You may object at any time.
B. only with your prior consent, for Marketing Purposes:
to send you via email newsletters, commercial communications, and/or advertising material on products or services of the Controller and its related companies.
Processing methods
The processing of your Data is carried out – by electronic means (website) through the operations of collection, recording, updating, organization, storage, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, erasure, and destruction of Data.
Data retention
The Controller processes the Data for the time necessary to respond to your request and fulfill the aforementioned purposes, and in any case for no longer than 5 years from collection for contact data and for no longer than 6 months from collection for navigation data. Data for Marketing purposes will be processed for no longer than 2 years from their collection.
Access to data
Your Data may be accessed for the purposes mentioned above by:
employees and/or collaborators of the Controller, in their capacity as persons in charge of processing and/or internal data processors and/or system administrators;
third-party companies or other subjects (for example, website providers, e-payment service providers, suppliers, hardware and software assistance technicians, credit institutions, professional firms, etc.) that perform outsourcing activities on behalf of the Controller, in their capacity as external data processors.
Communication of data
Your Data may be communicated, even without your consent, for the purposes mentioned above to supervisory bodies, law enforcement, or the judiciary who will process them, upon their express request, as independent data controllers for institutional purposes and/or by virtue of the law during investigations and controls. Your Data may also be communicated to third parties (for example, partners, freelancers, agents, etc.), as independent data controllers, for the performance of activities instrumental to the purposes mentioned above.
Data transfer
Data are not disseminated nor will they be transferred to non-EU countries. The management and storage of personal data will take place on servers located within the European Union. It is understood in any case that the Controller, should it become necessary, will have the right to move the location of the servers to Italy and/or the European Union and/or non-EU countries. In such a case, to ensure an adequate level of protection of Personal Data, the transfer of data to non-EU countries will take place by virtue of the adequacy decisions approved by the European Commission or the adoption, by the Controller, of the Standard Contractual Clauses prepared by the European Commission.
Provision of Data
The provision of Data is mandatory for Service Purposes. Should you decide not to provide the Data, we will not be able to follow up on your request.
The provision of Data for Marketing Purposes is, instead, optional. You can therefore decide not to provide the Data or to subsequently deny the possibility of processing Data already provided: in this case, you will not be able to receive personalized commercial communications on the Controller’s products, but you will continue to have the right to use the Site’s services.
Rights of the data subject
In your capacity as a data subject, the Controller informs you that you have the right to:
obtain confirmation of the existence or otherwise of your Personal Data, even if not yet registered, and that such Data be made available to you in an intelligible form;
obtain indication and, where appropriate, a copy of: a) the origin and category of the Personal Data; b) the logic applied in case of processing carried out with the aid of electronic instruments; c) the purposes and methods of the processing; d) the identification details of the Controller and the processors; e) the subjects or categories of subjects to whom the Personal Data may be communicated or who may become aware of them, in particular if recipients in third countries or international organizations; e) when possible, the retention period of the Data or the criteria used to determine this period; f) the existence of an automated decision-making process and in such case the logic used, the importance and the expected consequences for the data subject; g) the existence of adequate guarantees in case of transfer of Data to a non-EU country or an international organization;
obtain, without undue delay, the updating and rectification of inaccurate Data or, when you have an interest, the integration of incomplete Data;
obtain the erasure, transformation into anonymous form, or blocking of Data: a) processed unlawfully; b) no longer necessary in relation to the purposes for which they were collected or subsequently processed; c) in case of withdrawal of the consent on which the processing is based and if there is no other legal basis, d) if you have objected to the processing and there is no overriding legitimate reason to continue the processing; e) in case of fulfillment of a legal obligation; f) in the case of Data referring to minors. The Controller can refuse erasure only in the case of: a) exercise of the right to freedom of expression and information; b) fulfillment of a legal obligation, execution of a task carried out in the public interest or exercise of public powers; c) reasons of public health interest; d) archiving in the public interest, scientific or historical research or for statistical purposes; e) exercise of a right in court;
obtain the restriction of processing in the case of: a) contestation of the accuracy of the Personal Data; b) unlawful processing by the Controller to prevent its erasure; c) exercise of your right in court; d) verification of the possible prevalence of the Controller’s legitimate reasons over those of the data subject;
receive, if the processing is carried out by automated means, without hindrance and in a structured, commonly used, and readable format, the Personal Data concerning you to transmit them to another controller or – if technically feasible – to obtain direct transmission from the Controller to another controller;
object, in whole or in part: a) for legitimate reasons, to the processing of Personal Data concerning you, even if pertinent to the purpose of the collection; b) to the processing of Personal Data concerning you for the purpose of sending advertising material or direct sales or for carrying out market research or commercial communication, through the use of automated calling systems without the intervention of an operator, by email and/or through traditional marketing methods by telephone and/or paper mail;
lodge a complaint with the Data Protection Authority.
In the cases mentioned above, where necessary, the Controller will inform the third parties to whom your personal Data are communicated of any exercise of rights by you, except for specific cases (e.g., when such fulfillment proves impossible or involves a use of means manifestly disproportionate to the protected right).
Methods of exercising rights
You may exercise your rights at any time by:
sending a registered letter with return receipt to the Controller’s address;
sending an email to info@vetpro.it;
calling the number +39 3356060220.
Controller and Data Processor
The data controller is:
VetPro Veterinari Associati, via Cambiani 14 – 12038 Savigliano.
The internal data processor is:
Enrico Chiavassa
The updated list of internal and external data processors is kept at the Controller’s headquarters
Savigliano, [05/24/2018]
VetPro Veterinari Associati
Cookie policy of this site in compliance with the directive of the Privacy Guarantor.
The Privacy Guarantor has implemented a European directive that requires website administrators to show visitors a banner informing them of the site’s cookie policy and to make its acceptance a condition for continuing navigation.
In this regard, if you need further information or if you have questions about the privacy policy of this site, please contact us by email at info@vetpro.it
This page describes the ways in which personal information is received and collected and how it is used by www.vetpro.it. For this purpose, cookies are used, i.e., text files to facilitate user navigation.
1) What are cookies?
Cookies are text files that visited sites send to the user’s browser and that are stored to be retransmitted to the site upon the next visit.
2) What are cookies for?
Cookies can be used to monitor sessions, to authenticate a user so that they can access a site without typing their name and password every time, and to store their preferences.
3) What are technical cookies?
So-called technical cookies are used for navigation and to facilitate access and use of the site by the user. Technical cookies are essential, for example, to access Google or Facebook without having to log in to every session. They are also used in very sensitive operations such as home banking or payment by credit card or through other systems.
4) Are Analytics cookies technical cookies?
In other words, are the cookies that are inserted into the browser and retransmitted via Google Analytics or through the Blogger Statistics service or similar technical cookies? The Guarantor stated that these cookies can be considered technical only if “used for site optimization purposes directly by the site owner, who may collect information in aggregate form on the number of users and how they visit the site. Under these conditions, the same rules apply to analytics cookies, in terms of information and consent, as provided for technical cookies.”
5) What are profiling cookies?
These are cookies used to track the user’s navigation to create profiles on their tastes, preferences, interests, and even their searches. You will certainly have seen advertising banners relating to a product that you searched for on the internet shortly before. The reason lies precisely in the profiling of your interests, and the servers, appropriately directed by cookies, have shown you the ads deemed most relevant.
6) Is user consent necessary for the installation of cookies on their terminal?
No consent is required for the installation of technical cookies, while profiling cookies can be installed on the user’s terminal only after the latter has given consent and after being informed in a simplified way.
7) How can webmasters request consent?
The Privacy Guarantor has established that when the user accesses a website, a banner must appear containing a brief information notice, the request for consent, and a link to the more extensive information notice, such as the one visible on this page, about what profiling cookies are and the use made of them on the site in question.
8) How should the banner be made?
The banner must be designed to hide part of the page content and specify that the site uses profiling cookies, including third-party ones. The banner must be removable only with an active action by the user, such as a click.
9) What information must the banner contain?
The banner must contain the brief information notice, the link to the extended information notice, and the button to give consent to the use of profiling cookies.
10) How to keep documentation of consent to the use of cookies?
It is permitted to use a technical cookie that takes into account the user’s consent so that they do not have to express consent again on a subsequent visit to the site.
11) Can consent to the use of cookies only be obtained with the banner?
No. Other systems can be used as long as the identified system has the same requirements. The use of the banner is not necessary for sites that use only technical cookies.
12) What should be included in the more extensive information page?
The characteristics of the cookies installed, including those by third parties, must be illustrated. The user must also be shown how to navigate the site without their preferences being tracked, with the possibility of incognito navigation and the deletion of individual cookies.
13) Who is required to inform the Guarantor that they use profiling cookies?
The site owner has this burden. If they use only third-party profiling cookies on their site, they do not need to inform the Guarantor but are required to indicate what these third-party cookies are and to provide links to the relevant information notices.
14) When will this regulation come into force?
The Guarantor gave one year to comply, and the deadline was June 2, 2015.
COOKIES USED ON THIS SITE
Log files: Like many other websites, this one also makes use of log files, i.e., it records the history of operations as they are performed. The information contained within the log files includes IP addresses, browser type, Internet Service Provider (ISP), date, time, entry and exit pages, and the number of clicks. All this is to analyze trends, administer the site, monitor user movement within the site, and collect demographic data, IP addresses, and other information. Such data are not traceable in any way to the user’s identity and are technical cookies.
THIRD-PARTY COOKIES PRESENT ON THE SITE
Cookies: www.vetpro.it uses cookies to store information about visitors’ preferences and the pages visited by the user and to personalize the content of the web page based on the type of browser used and according to other information that said browser sends.
The site www.vetpro.it does not use its own profiling cookies, but any present are exclusively controlled by third parties such as Google, Facebook, or Twitter.
The links to the respective information notices on the use of cookies (as required by the Provision) are listed below:
Facebook: https://it-it.facebook.com/policies/cookies/;
Twitter: https://support.twitter.com/articles/20170519;
Google: http://www.google.com/policies/technologies/cookies/;
LinkedIn: https://www.linkedin.com/legal/cookie_policy;
Pinterest: https://about.pinterest.com/it/privacy-policy;
MailUp: http://www.mailup.it/informativa-privacy/utilizzo-dei-cookies/; http://www.mailup.it/informativa-privacy/utilizzo-dei-cookies/
Kissmetrics: https://www.kissmetrics.com/privacy/.
These provisions of the Privacy Guarantor are not only Italian but are common to most European countries. You can learn about the rules of each jurisdiction by consulting the Your Online Choices website in your own language.
USE OF GOOGLE ANALYTICS ON THIS SITE
As mentioned, analytics cookies are considered technical if used only for optimization purposes and if users’ IPs are kept anonymous. We inform the user that this site uses the free Google Analytics service. We remind you that the data are used only to have data on the most visited pages, the number of visitors, and aggregate data of visits by operating system, by browser; Google Analytics IPs have been anonymized. These parameters are stored on Google’s servers, which governs their Privacy according to these guidelines.
A user can deactivate Google Analytics while browsing using the add-on available for Chrome, Firefox, Internet Explorer, Opera, and Safari.
For more information on how to set preferences on the use of cookies through your browser, you can consult the relevant instructions:
• Firefox
• Chrome
• Safari
Cookie settings
Below, the user can make a choice and specifically indicate which cookies to authorize.
The user is informed that not authorizing technical cookies could result in the impossibility of using the Site, viewing its contents, and using the relative services. Inhibiting functionality cookies could mean that some services or certain functions of the Site are not available or do not work correctly, and the user might be forced to modify or manually enter some information or preferences every time they visit the Site.
Failure to authorize other indicated third-party cookies will not affect the functioning of the Site; however, since these types of cookies are sent exclusively by third parties, and the Site manager cannot exercise control over the sending of such cookies to the user’s terminal, the relative objection can only be exercised by accessing the consent forms prepared by the aforementioned third parties, if present, or through your browser settings. Links to the privacy policies and any consent collection forms for receiving cookies prepared by third parties that send cookies through the Site are provided in the section Types of cookies used by the Site.
Regarding cookies directly sent by the Site manager, in addition to the procedure made available on this page, the user can block or delete (in whole or in part) cookies also through the specific functions of their browser (in this regard, see what is reported above).
The choices made by the user in reference to the Site’s cookies will in turn be recorded in a specific technical cookie, having the characteristics reported in the appropriate cookie table. Such a cookie could, however, in some circumstances not work correctly: in such cases, it is recommended that the user delete unwanted cookies and inhibit their use also through the functionality of their browser.
User preferences in reference to cookies will have to be reset if different devices or browsers are used to access the Site. Start of form
Technical cookies
They do not require prior consent from the user for their use.
Technical cookies are strictly necessary for the functioning of the Site or to allow the user to use the contents and services requested by them.
